Dubai → Entebbe · every ~2 weeks

You find it.
We fetch it.

Shop Amazon, Shein, Temu, Noon, Zara and more from Uganda. Paste a link, we buy it, ship it and deliver it to your door — with status updates at every stage, on WhatsApp and in the app.

Delivery time
~2 weeks door to door
Payment model
50% upfront, 50% on arrival
The Fetch UG hero carrying shopping bags from Amazon, Shein, Zara, ASOS and Noon

How it works

Global shopping, made local

We handle the buying, international shipping and customs clearance — you just shop.

  1. Send us your links

    Paste product links from any store — Shein cart, Amazon wishlist, a TikTok find. We confirm price, size and colour with you.

  2. We buy & ship

    Pay a 50% deposit. Our Dubai team buys your items, receives them at our hub, and flies them to Entebbe with customs handled.

  3. Delivered to your door

    Pay the balance when your order lands. Pick it up in Kampala or have it delivered — about two weeks after you ordered.

Fetch AI · live in your basket

A personal shopper that knows your budget

Tell Fetch AI what you're shopping for and how much you want to spend. It knows which stores give you the best value for your money, asks for your exact size and colours so nothing arrives wrong, and drops ready-to-order links straight into your basket.

  • Recommends the right store for your category and price range
  • Asks sizes, colours and preferences — no more wrong orders
  • Searches the web for real prices before you commit
Try Fetch AI

Fetch AI

Your personal shopper

Hi! I'm Fetch AI 👋 What are we shopping for today — fashion, electronics, kids, jewellery?

A dress for a wedding, around $40

Nice! What's your usual size — and any colours you love or avoid?

Size M, I love emerald green

Perfect. For $40 you'll get the best value on Shein or Trendyol — here are 3 emerald midi dresses in M with great reviews…

Transparent pricing

Know your cost before you order

Simple, no hidden fees. Shein carts pay a 10% service commission. Everything else ships by weight — UGX 30–45k per kilo, customs clearing included. Perfumes get their own flat rate.

  • Shein — 10% of cart value, we do the buying for you
  • Temu · Amazon · Noon · Zara · ASOS… — per-kg shipping & clearing to Kampala
  • Perfumes — flat UGX 20,000 handling per bottle (they're light — this beats per-kg, and Noon's deals are superb)
UGX 500,000
Service fee (10%)
UGX 50,000
Items (paid to store)
UGX 500,000
Estimated total
UGX 550,000
Pay now (50% deposit)
UGX 275,000
Get an exact quote

Estimates only — your exact quote is confirmed by our team before you pay.

What your quote includes

Included: the item price, air shipping Dubai → Entebbe, and customs clearing.

Added at handover: doorstep delivery in Kampala (about UGX 10,000) — or pick up free at our office.

Can adjust: per-kg orders are re-weighed at our Dubai hub, so the balance uses the actual weight. If the store's price changes before we buy, we confirm with you first — you never pay a surprise.

Deposit: 50% to start. Cancel free any time before we purchase; after we've bought your item the deposit is committed to it.

We can't ship: phones, power banks, lithium batteries, hazardous liquids or counterfeits.

Quotes usually land within 12 working hours on WhatsApp and in the app. Example: a 2 kg Amazon order ≈ UGX 70,000 shipping & clearing on top of the item price.

Order tracking

Watch your order fly — a status update at every stage

WhatsApp updates at every stage, from the moment we buy to the knock on your door. This is the exact journey every Fetch UG order takes.

01Quote

Send your links — we confirm price and availability.

02Deposit

Pay 50% and your order is locked in.

03Purchased

Our Dubai team buys your items from the store.

04Dubai hub

Received, checked and packed at our hub.

05In the air

Flying Dubai → Entebbe on the next shipment.

06Entebbe

Landed in Uganda and cleared through customs.

07Sorting

Sorted at our office into pickup and delivery queues.

08Ready

Pay the balance — pickup or doorstep delivery.

09Delivered

Enjoy! You found it, we fetched it.

FAQ

Questions, answered

How long does delivery take?

About two weeks door to door. Your items reach our Dubai hub within days, fly to Entebbe on the next consolidated shipment, clear customs, and are ready for pickup or delivery in Kampala.

How do I pay?

50% deposit when you accept your quote, 50% when your order arrives in Uganda. Pay by MTN or Airtel Mobile Money, card, or bank transfer — all in UGX.

What does it cost?

Shein orders: 10% of your cart value, and we do the buying. Temu, Amazon, Noon, Zara, ASOS and similar stores: UGX 30,000–45,000 per kilogram, inclusive of shipping and customs clearing. Perfumes carry a flat handling fee of UGX 20,000 per bottle — they're light, so this usually beats per-kg pricing.

Are there things you can't ship?

Yes — a few categories can't fly with us: mobile phones, power banks, lithium batteries, hazardous liquids, and counterfeit goods. Not sure about an item? Message us on WhatsApp before you order and we'll confirm in minutes.

Can I shop from a store you haven't listed?

Almost certainly yes — send us the link on WhatsApp and we'll confirm. If the store delivers within the UAE, we can fetch it.

Is my money safe?

Fetch UG Limited is a registered Ugandan company. You get a formal quote before paying anything, receipts for every payment, and live tracking of your order from purchase to delivery.

What about customs and taxes?

Included. Our clearing agent handles all customs procedures at Entebbe — the price we quote is the price you pay.

Something you've been wanting? Let's fetch it.

Create your free account, paste your first link, and get a quote — usually within 12 working hours, often much sooner.

Start shopping free